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Your spotlight on local services

Find services

Healthwatch Cheshire West have put together a number of useful links to help those who are searching for information on Health and Social Care Services. A number of useful websites may be accessed below.

Click on the icon or click on the link to connect to the service you require

NHS Choices is the online 'front door' to the NHS. It is the country's biggest health website and gives all the information you need to make choices about your health.

You can find information about hospitals, GPs and dentists and urgent care. As well as basic contact details, you can also find feedback from other people about what they think about these services.

It’s not just limited to NHS information. You can also find information about other services in your area (often provided by charities) that can help you with conditions from Alzheimers through to weight loss.


The Care Quality Commission is the main inspectorate in regard to all hospitals, dentists, nursing establishment and care homes to check that they are meeting national standards. You can find out what they have to say about these on their website. Click here to visit the CQC website.




  Western Cheshire Clinical Commissioning Group - This website is regularly updated and useful for health services in Chester, Ellesmere Port and Rural West and South areas of CW&C.

Vale Royal Clinical Commissioning Group - are responsible for health matters accross the Vale Royal area of CW&C.


Cheshire West and Chester Council have valuble information and contact information regarding Social Care. Click here to visit the Council's own Health and Social Care pages.

 Local dental providers offer NHS Urgent Dental Clinics across Cheshire and Merseyside, with urgent appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services.

This is an appointment only service - there is no ‘drop-in’ service at any of our surgeries.

If you need help with an urgent dental problem,call the Helpline, available from 9am to 9.30pm every day, including weekends and Bank Holidays.


Find Care homes and care at home - NHS search


Counselling Directory - If you are in need of support click here to find a professional counsellor or psychotherapist.


Silver Line provides a free help service.

Specifically aimed at older people the organisation providesa free 24 hour confidential helpline offering information and friendship.

Click here to find out more.


Cheshire Change Hub

Commissioned by Cheshire West and Chester

“We operate a free Weight Management, Stop Smoking Service and GP Exercise on Referral scheme for all residents of the Cheshire West and Chester footprint.
Website - www.cheshirechangehub.org .
In addition to the above mentioned services which are available across the patch, we also have a free gym and swim membership issued by Brio Leisure that is available to all residents aged 75+.”

Click here for more information.

Age UK Cheshire offers a number of services to provide help and support to older people within the borough such as Information and Advice, Advocacy, Falls Prevention, Men in Sheds, Independent Living Service, Good Companions and Get Active.


Alzheimer’s Society – leading the fight against dementia, the Alzheimer’s Society offers information and advice, a befriending service, and many activities.

Telephone: 01244 851351.  http://www.alzheimers.org.uk/

Body Positive - a local charity working for and with people who have issues with or want to improve their sexual health, sexuality or living with HIV.  Their aim is to make it as easy as possible for you to protect your sexual health and live your life to the fullest whether you are attracted to the same-sex or not.

Click here for more information about their free and confidential service:www.bpcnw.co.uk.  Telephone: 01270 653150.

British Red Cross provides short-term practical and emotional support at home to help people regain their independence.  The support offered by their volunteers can smooth the process of settling back into a normal routine and enable people to regain their confidence and independence. The service includes: rebuilding confidence, collecting prescriptions, offering companionship and assistance with shopping.

Find out more here.

Cheshire Centre for Independent Living provides a range of support services, driven by the needs and aspirations of disabled people.


Cheshire & Warrington Carers’ Centre offers information, advice and support to Carers and the cared for across Cheshire.

Telephone: 0800 085 0307

Cheshire West Citizens Advice Bureau – local self help information on a wide range of topics.


Cheshire, Halton & Warrington Race & Equality Centre (CHAWREC) offers conversational English classes, IT support, employability support, discrimination casework, information and signposting and leisure activities such as Capoiera, Zumba, table tennis etc. They also provide a wide range of services around equality and diversity and manage the Unity Centre which is a multicultural centre, housing various BME led groups.


Telephone: 01244 400730

Chester & Ellesmere Port Independent Advocacy (CEPIA)  Local charity providing all forms of advocacy services to people with mental health, learning disabilities and dual diagnosis problems.  Available within the Hospital and Local Communities in the City of Chester and the Borough of Ellesmere Port & Neston.

The Advocacy Office, Bowmere Hospital, Liverpool Road, Chester, CH2 1BQ. Tel: 01244 364187.

Colostomy Association Individuals with a stoma have had their bowel diverted through their abdomen so that bodily waste can pass into a stoma bag. This may be due to illnesses such as cancer, Crohn’s disease or following a trauma to the abdomen.  If you are one of these people – either pre-op, post-op or perhaps caring for a patient, then the Colostomy Association can help and support you.


They run a 24-hour helpline (0800 3284257) and have a closed Facebook Group, where people with stomas from across the country can speak to one another.

www.colostomyassociation.org.uk details support groups up and down the country.

DIAL West Cheshire aims to enable disabled people and older people to live sustained, independent lives by seeking to reduce poverty, improve the economic status of disabled and older people, reduce social isolation, improve health and wellbeing, raise awareness of the needs and aspirations of disabled people, and provide opportunities for volunteering, training and employment.

Telephone: 01244 345655.  www.dialhousechester.org.uk/

DICE Ltd (Disability Information Centre)  offers Welfare Benefits advice, pensions advice, hire mobility scooters for shopping in local arcades, long term rental on wheelchairs, purchase of R.A.D.A.R. keys used to access disabled toilets around the U.K.  Information and leaflets on numerous benefits and welfare subjects. 

Telephone: 0151 355 1420 or email diceinfo@btconnect.com.


Deafness Support Network offers a wide range of services to assist, support and train D/deaf people.  Interpreters can be booked via their website.


DisabledGo provide detailed access information to thousands of venues across the UK and the Republic of Ireland: shops, pubs, restaurants, cinemas, theatres, railway stations, hotels, universities, hospitals and more, in order to maximise independence and choice for disabled people in accessing their local area and the places we all want to visit.


Independent Advocacy provides advocacy to all individuals over 18 with a learning disability including: Crisis Advocacy, Non-Instructed Advocacy, Independent Mental Health Advocacy (IMHA), Independent Mental Capacity Advocacy (IMCA), Early Intervention & Prevention.

Telephone: 01606 42688. http://www.ecadvocacy.co.uk/ 


Macmillan Breast Cancer

The Telephone Buddies service offers emotional support over the telephone, to anybody affected by breast cancer in the North West.  All their volunteers have a personal experience of breast cancer, so they understand how you are feeling.



Macmillan Bereavement Support Volunteers: Practical and/or low level emotional support for anybody dealing with the loss of a loved one.  Trained volunteers can simply be there to listen to how you are feeling or offer very practical support such as help with shopping, light housework, transport and accompanying you to appointments.


Making Space is a UK charity providing quality care and support to people with a wide variety of needs including those with physical and/or mental health conditions, learning disabilities and dementia.  They also offer the same level of support to their friends, families and carers – enabling each and every user of our services to shape their life around personal aspirations and circumstances.


MENCAP is the leading voice of learning disability.  Everything they do is about valuing and supporting people with a learning disability, and their families and carers.


Multiple Sclerosis Support Centre provides support, therapies and Information for people with neurological conditions.  Telephone: 01244 678619.


Neuromuscular Support Centre.   The aim of the NeuroMuscular Centre (NMC) is to work together to support people affected by Muscular Dystrophy, creating an environment where full potential and optimal well-being can be achieved, through employment, training and physiotherapy. 



North West Personal Assistance is a not for profit, secure, easy-access on-line recruitment tool that offers Individual Employers and Personal Assistants the option to search for the Right Person or the Right Job, in one place.



Stroke Association - Provides support for everyone affected by stroke

Research - fund research stroke projects
Campaigns - Work with stroke survivors, health professionals and managers,
local government, and MPs to find out what the problems are for people
affected by stroke and create solutions.
Prevention and Awareness - high blood pressure is the most common cause of
stroke and some people don't know they have it. Stroke Association hold blood pressure testing events in public places.

Telephone: 01270 612237   


The Joshua Tree Service - provides emotional (counselling or listening ear), academic and/or practical support to children, their families and schools, where there is a diagnosis of childhood cancer or leukaemia.

Telephone: 01606331858.


Vale Royal Disability Services (VRDS) supplies clear and concise information covering a wide range of different topics relating to disability to disabled people, their families and carers.        


Youth Federation Service supports young people (0-25yrs) and youth groups throughout Cheshire Halton Wirral and Warrington, helping young people develop their physical, mental and spiritual capacities so they may grow to full maturity as individuals.


Telephone: 0151 357 1971

Find and choose the right services