Need help making a complaint about health or social care in Cheshire West?
We realise it can be hard to know where to start when making a complaint.
We can explain the complaints procedures of service providers in our area or refer you to our Independent Complaints Advocacy service if you contact us.
Healthwatch Cheshire publish A&E Visit Report
Healthwatch Cheshire have published a report focusing on pressures around delivery of NHS A&E services in Cheshire.
The report provides a snapshot view of the three A&E departments in Cheshire, including the Countess of Chester Hospital in Cheshire West and Leighton Hospital in Cheshire East where many residents from the Vale Royal area attend.
Hub provides support for those affected by Manchester Arena attack
The Manchester Attack Support Hub are coordinating information, support services and working alongside the Police, NHS, councils, charities, voluntary organisations and the fire service to assist those affected by the Manchester Arena attack in May 2017.
Healthwatch England consulting on five year strategy
Healthwatch launched in 2012. Since then, in partnership with local Healthwatch, Healthwatch England have worked hard to understand what people want from care services and make sure that those who run services hear these views.
They are now developing a strategy for 2018-2023 and would like to invite you to take part in the next phase.
CQC survey shows most children and young people report good experiences of hospital care, but highlights some areas for improvement
The results of the second Care Quality Commission children and young people’s survey reveal what over 34,000 children and young people under the age of 16 and their parents and carers said about the hospital care they received during November and December 2016.